1. What is a collection of practices influenced by the enterprise's policies and procedures that takes input from a number of sources, manipulates the inputs and produces outputs known as?
A) Process B) Intrinsic goals C) Enterprise goals D) Dimensions
2. What type of process goal is customized to an enterprise's specific situation?
A) IT B) Accessibility and Security C) Intrinsic D) Contextual
3. Which attribute applies to a Process Activity?
A) Achieves the stated purpose B) Supports clear roles and responsibilities C) Provides prescriptive steps D) Provides statements of actions to deliver benefits
4. What do Processes produce as a result of their operation?
A) Organizational structures B) Behavioral aspects C) Service capabilities D) IT goals
5. What service capability is leveraged through processes to deliver internal and external services?
A) Compliance B) Information C) Efficiency D) Policies
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