1. Ann, a user, wishes to free space in her documents folder. Which of the following is the BEST characteristic to sort by in order to ensure that the most space is freed by deleting the least amount of files?
A) A. Date modified B) B. File path C) C. Size D) D. Extension
2. Where can a user find the latest updates, upgrades, or firmware for an electronic device that the vendor supports?
A) A. Internet search engine B) B. Internet forum C) C. Technical community groups D) D. OEM website
3. When applying ergonomics to a workstation area, which of the following are the MOST important to consider? (Select TWO).(Select 2answers)
A) A. Proper sitting position B) B. Amount of time computer will be used C) C. Clarity of the display D) D. Proper keyboard and mouse height E) E. Number of speakers in sound system F) F. Brightness and contrast of the display
4. An RoHS label on hardware indicates which of the following?
A) A. The hardware produces EMI when used. B) B. The hardware is certified to be energy efficient. C) C. The hardware provides battery backup for power outages. D) D. The hardware needs to be properly disposed.
5. Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause?
A) A. The monitor power cable is unplugged. B) B. The video cable has become disconnected. C) C. The video driver is not installed. D) D. The operating system has encountered a stop error. E) E. The screen saver has activated.
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