1. A user wants to run a major update on a laptop. Which of the following should be considered before running any major updates?
A) A. Restore folders from back up B) B. Change administrator account password C) C. Back up important folders D) D. Print all personal documents
2. A user learns of an operating system vulnerability that would allow a hacker to access the computer. The user would like to keep the operating system up to date to prevent such vulnerabilities from occurring. Which of the following should the user configure?
A) A. Additional OS features B) B. Automatic updates C) C. Software firewall D) D. Anti-malware software
3. Which of the following is the BEST example of productivity software?
A) A. Word processing software B) B. Entertainment software C) C. Image editing software D) D. Anti-malware software
4. Which of the following technologies allows people to communicate all over the world inexpensively?
A) A. Virtualization B) B. SSID C) C. Kinetics D) D. VoIP
5. Which of the following is a requirement to connect a smartphone to a wireless network?
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