1. A user, Joe, wants to install an application on his computer. Which of the following factors should he be aware of before beginning?
A) A. The computer has the proper hard drive drivers installed. B) B. The computer is connected to a secure wireless network. C) C. Check for any updates for the application. D) D. The computer meets the application's minimum requirements.
2. Which of the following applications would a user employ to write a business letter?
A) A. Spreadsheet software B) B. Word processor C) C. Desktop publishing D) D. Presentation software
3. Which of the following devices transmits and receives printed images over a telephone line?
A) A. Monitor B) B. Fax C) C. Scanner D) D. Webcam
4. Which of the following video connections provides the highest resolution?
A) A. USB B) B. S-video C) C. HDMI D) D. VGA
5. A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters. Which of the following is the BEST course of action?
A) A. Forward the email to a friend to ask for advice. B) B. Reply to the sender asking for confirmation that it is safe to open. C) C. Delete the email without clicking on the link. D) D. Click the link because malware protection software is installed on the computer.
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