1. A user wants to update a driver for additional features. Where would the user find a current version of the driver from an official source?
A) A. Manufacturer's CD/DVD that came with the computer B) B. Manufacturer - s web site C) C. Internet community support forums D) D. Third-party support web sites
2. Which of the following should be done to reduce physical safety hazards around a newly installed computer?
A) A. Verify all connections are seated properly. B) B. Avoid placing other computers nearby. C) C. Bundle loose cables with zip ties or Velcro straps. D) D. Attach all peripherals to the computer.
3. A user with an outdated operating system is consistently browsing sensitive websites such as banking, email, and corporate intranets. The Internet browser of choice is one that has already lost patch support and is not updated anymore. Which of the following actions will remedy this situation?
A) A. Uninstall all unused browser extensions and toolbars to help reduce risks. B) B. Convert the user - s account to an admin level account, to provide better overall security. C) C. Move to an alternate browser that still has consistent security update support. D) D. Install multiple anti-malware and firewall products to harden the computing experience.
4. Which of the following connectors is MOST often used to connect a computer to a network?
A) A. RJ-45 B) B. RJ-11 C) C. IDE D) D. eSATA
5. A user is installing a new scanner on a computer. Which of the following MOST likely needs to be installed in order for this equipment to work?
A) A. License key B) B. OS update C) C. Firmware D) D. Driver
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