1. A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?
A) A. Credential Manager B) B. Computer Management C) C. Device Manager D) D. TPM Manager
2. A customer reports very slow wireless connection speeds in the new office. Which of the following tools should a technician use to troubleshoot the issue?
A) A. WiFi analyzer B) B. Loopback plug C) C. Signal booster D) D. Packet sniffer
3. A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST prevent user data loss?
A) A. Auto save B) B. A surge protector C) C. An ESD mat D) D. A UPS
4. Which of the following is a security threat that disguises itself as legitimate software?
A) A. Trojan B) B. Worm C) C. Virus D) D. Spyware
5. A technician has just installed a video card in a PC. The video card is not working, although it was working fine on the test bench. Which of the following Windows tools should the technician use to start troubleshooting the problem?
A) A. Task Manager B) B. Device Manager C) C. System Configuration D) D. Computer Management
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