1. A technician has cleaned a virus infection off of a PC using corporate approved software. After a short period of time, the infection returned. Updated virus signatures have also detected the presence of a rootkit. Which of the following would be the BEST course of action to resolve the issue?
A) A. Run a System Restore to a time before the first infection was cleaned. B) B. Install a second antivirus suite and run both antivirus products concurrently. C) C. Back up the client-s data and scan it for infections on a known-working PC. D) D. Reformat the hard drive and reload the operation system and applications
2. Which of the following Linux commands is used to configure an Ethernet address?
A) A. ifconfig B) B. traceroute C) C. ipconfig D) D. chmod
3. Which of the following is a security best practice?
A) A. Use multi-factor VPN authentication. B) B. Use only commercially licensed software. C) C. Use only WiFi instead of Ethernet cabling. D) D. Use only solid state hard drives in servers.
4. A technician is removing malware from a computer in safe mode and is having trouble with one of the infected files. The anti-malware suite is unable to remove or quarantine it and the system will not let the technician manually delete it, even though it is not in use. Which of the following can the technician use to remove the file?
A) A. Open the defrag utility and run a full analysis and defragmentation of the hard drive. B) B. Boot from a pre-installation environment CD and delete the file from the hard drive. C) C. Run attrib followed by the file name with the -h switch from the command prompt. D) D. Install a second full antivirus suite onto the system and run another removal scan.
5. An administrator has verified that a PC has no Internet connectivity. Using ipconfig shows that the IP address for the machine is completely different than the assigned network address. After using ipconfig /release and ipconfig /renew, the computer is still assigned the same address. Which of the following is MOST likely the cause of the issue?
A) A. The NIC drivers are not properly installed B) B. HomeGroup is misconfigured C) C. DHCP server is unavailable D) D. A static IP address is configured
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