Comptia A+ 1002 2023 Questions and answer - Part 77

1. A user reports an issue with an Internet browser. The browser will not allow certain web pages to be viewed and instead forwards the user to a site requesting personal information.Which of the following tools would BEST prevent this from happening to other employees?

A) A. Windows Firewall
B) B. Trusted root certificate
C) C. Antivirus software
D) D. Proxy server
E) E. Anti-malware software


2. A technician needs to disable System Restore prior to a virus cleaning. Which of the following system settings has the System Restore options?

A) A. MSINFO32
B) B. Device Manager
C) C. Control Plane
D) D. Microsoft Management Console



3. A technician has replaced several corporate human resources computers and is asked to ensure the information on the drives cannot be retrieved.Which of the following destruction methods would BEST ensure this data is irretrievable?

A) A. Overwriting
B) B. Formatting
C) C. Shredding
D) D. Drive wiping



4. Which of the following is an appropriate way to demonstrate professionalism in the workplace?

A) A. Share customer experiences on social media sites for others to learn from
B) B. Follow up with the customer to determine if issues were fully resolved
C) C. Speak in technical jargon to demonstrate knowledge of the subject
D) D. Send text messages to clients when completing service tickets



5. A technician notices a PC displays a missing DLL error message every time on start up. Which of the following tools should the technician use to find out which application is responsible for the error message?

A) A. msinfo32.exe
B) B. System Recovery Options
C) C. Event Viewer
D) D. Programs and Features