1. A user is having issues with a Windows computer. Upon loading the operating system, several messages appear referring to a DLL file that cannot be found. Which of the following would be the BEST course of action for the technician to perform NEXT?
A) A. Copy the DLL file from a working PC and use the regsvr32 command to load the file B) B. Run the Windows Update utility to manually reinstall the DLL file C) C. Run the defrag utility to correct any fragmentation that may have damaged the file D) D. Research the DLL file to identify the application it corresponds to before continuing
2. After being relocated to an enclosed position under a desk, a computer experiences intermittent shutdowns. Which of the following conditions is MOST likely the cause?
A) A. Power surges B) B. Overheating C) C. APIPA addressing D) D. RF interference
3. A user-s personal laptop was hacked. A technician troubleshooting the issue discovers the user used the numbers 123456789 as their account password. The user has not changed the password in two years. Which of the following best practices should the technician recommend the user implement to prevent future hacking? (Select TWO).(Select 2answers)
A) A. Configure screen saver B) B. Set a strong password C) C. Set login time restrictions D) D. Use a more secure browser E) E. Change the password frequently
4. Which of the following tools is used to type or paste recovery commands directly into a Linux box?
A) A. Shell/terminal B) B. Backup/time machine C) C. Command/cmd D) D. Restore/snapshot
5. A user-s PC became infected with a virus after the user attempted to open what appeared to be an MP3 file.Which of the following folder options MOST likely led to this issue?
A) A. Always show icons, never thumbnails B) B. Always show menus C) C. Hide extensions for known file types D) D. Show hidden files
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