Comptia A+ 1002 2023 Questions and answer - Part 71

1. An office manager mistakenly uninstalled a valuable application. Which of the following utilities may allow the manager to correct this issue?

A) A. System Restore
B) B. Computer Management
C) C. Disk Management
D) D. System Configuration



2. After installing a critical update from Windows Update, a user accidentally types an incorrect URL into the browser and malware is automatically installed. The malware disables the computer-s antivirus software and Internet connection. Which of the following would be the BEST tool to remove the malware without risking loss of the user-s data?

A) A. Run System Restore
B) B. Reinstall Windows with the Repair Option
C) C. Reinstall Windows on top of itself
D) D. Run System File Checker



3. A user tries to connect to the Internet using a dial-up modem and receives a -No dial tone detected message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue?

A) A. Check if the cable is connected on the modem-s phone RJ-45 port.
B) B. Check if the cable is connected on the modem-s line RJ-11 port.
C) C. Check if the cable is connected on the modem-s line RJ-45 port.
D) D. Check if the cable is connected on the modem-s phone RJ-11 port.



4. A technician installs a new application and restarts the computer. After signing in to Windows, an error message appears stating that the application did not start automatically as intended. After confirming the software has installed correctly, which of the following tools would be used to troubleshoot this problem?

A) A. msconfig
B) B. appwiz.cpl
C) C. gpedit
D) D. regsrv32



5. A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann-s computer shows the following ipconfig information:IP address: 192.168.10.45Subnetmask: 255.255.255.0Gateway: 192.168.11.1DNS server 1: 192.168.10.2DNS server 2: 8.8.8.8Which of the following is the cause of the problem?

A) A. DNS server 2 is set incorrectly.
B) B. DNS server 1 is set incorrectly.
C) C. IP address is set incorrectly.
D) D. Gateway is set incorrectly.