Comptia A+ 1002 2023 Questions and answer - Part 67

1. Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack?

A) A. Shoulder surfing
B) B. Man-in-the-middle
C) C. Social engineering
D) D. Ransomware



2. A technician has just fixed a user-s PC and successfully removed a virus and malware from the machine. Which of the following is the LAST thing the technician should do?

A) A. Educate the user regarding Internet browsing best practices
B) B. Update the anti-malware software on the user-s PC
C) C. Schedule scans and run updates
D) D. Enable system restore and create restore point



3. A company is looking to donate a collection of old PCs that are no longer needed. Which of the following data destruction methods would be MOST secure for highly sensitive information?

A) A. Simple 1-pass zero overwrite
B) B. Low level 3-pass random wipe
C) C. Low level 7-pass random wipe
D) D. High level format 10 times



4. A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video. Which of the following is MOST likely the cause?

A) A. The motherboard BIOS version is out of date.
B) B. The incorrect video card drivers are installed.
C) C. The power connector for the video card is unplugged.
D) D. The video card is unsupported by the motherboard.



5. A technician has finished replacing the network card in a laptop and has verified full system functionality.Which of the following troubleshooting steps should the technician take NEXT?

A) A. Document findings, actions, and outcomes
B) B. Escalate problem to a senior technician
C) C. Re-establish new theory of probable cause
D) D. Perform a full system backup