Comptia A+ 1002 2023 Questions and answer - Part 66

1. A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).(Select 2answers)

A) A. Integrated system video chip is failing and/or near death.
B) B. Video drivers were not installed directly from Microsoft update.
C) C. Incompatible or untested video drivers have been installed.
D) D. The BIOS is not set for the proper operation temperature of the video chip-set.
E) E. The BIOS is underclocking the video card-s operating speed.


2. A technician is tasked with setting up a user-s webmail on a tablet, phone, and laptop. The user would like the data synced to all three devices. Which of the following items can be synced to the devices via webmail? (Select THREE).(Select 2answers)

A) A. Free/busy
B) B. Programs
C) C. Documents
D) D. Calendar
E) E. Favorites
F) F. Social media

3. An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?

A) A. Proper lighting
B) B. Paper levels
C) C. Physical obstructions
D) D. Printer share name



4. Which of the following updates should be performed on a regular basis to ensure the OS has the latest security patches?

A) A. Anti-malware updates
B) B. Driver updates
C) C. Windows updates
D) D. Firmware updates



5. A technician-s is onsite troubleshooting a user's issue and receives a call from another customer. Which of the following is the BEST course of action for the technician to take in this situation?

A) A. Let the call go to voicemail and respond when time permits.
B) B. Leave the current appointment to assist the calling customer.
C) C. Ignore the call and continue with the scheduled itinerary.
D) D. Apologize to the customer and answer the call.