1. Which of the following Windows OS capabilities allows modern Windows versions to run applications written for older versions natively?
A) A. Microsoft Virtual PC B) B. Compatibility mode C) C. Hyper-V D) D. Virtual XP mode
2. A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs.Which of the following is the BEST way to accomplish this?
A) A. Clone the operating system from an image onto optical media. B) B. Use the original software media to load the operation system on every PC. C) C. Set up a central image that the PCs can load from a PXE boot. D) D. Create an image and copy it from a USB drive using an unattended answer file.
3. A user recently installed a new video driver on a PC but now it will not boot. Which of the following is the BEST option to correct the issue?
A) A. Automated system recovery B) B. Emergency repair disks C) C. FIXBOOT D) D. Safe mode
4. An end user calls the company-s IT service desk to report an inability to open encrypted emails on a mobile device. Which of the following BEST represents a possible cause?
A) A. A valid certificate suitable for S/MIME is not installed. B) B. Emails received by the user lack suitable digital signatures. C) C. SSL/TLS certificates stored on the device are expired. D) D. The sender did not have the addressee-s public certificate.
5. Which of the following is a risk of implementing a BYOD policy?
A) A. Introducing malware onto the network B) B. DHCP may fail due to incompatibility C) C. Different encryption technology D) D. Higher risk of phishing attacks
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