Comptia A+ 1002 2023 Questions and answer - Part 59

1. A technician troubleshooting a computer finds a faulty video card and needs to replace it. Which of the following safety procedures should be used to prevent damaging the new part?

A) A. Ground the computer and remove jewelry.
B) B. Self ground and handle the new card by the edges.
C) C. Place the computer on an ESD mat.
D) D. Attach an ESD strap to the new card during handling.



2. A user, Ann, has reported that she lost a laptop. The laptop had sensitive corporate information on it that has been published on the Internet. Which of the following is the FIRST step in implementing a best practice security policy?

A) A. Require bio-metric identification to log into the laptop.
B) B. Require multi-factor authentication to log into laptop.
C) C. Require laptop hard drives to be encrypted.
D) D. Require users to change their password at frequent intervals.
E) E. Require users to have strong passwords.


3. A user calls the help-desk reporting that when accessing the company portal, it redirects to an unfamiliar website. Which of the following steps would the technician take to resolve this issue using best practices?

A) A. Identify symptoms, quarantine infected system, and create restore point.
B) B. Quarantine infected system, identify symptoms, and create restore point.
C) C. Identify symptoms, educate end user, and create restore point.
D) D. Create restore point, identify symptoms, and quarantine infected system.



4. Joe, an end-user, reports that the PC he uses periodically logs off his user account and displays a message that updates are being installed. Which of the following is the MOST likely cause of this issue?

A) A. Time of day restrictions are enabled on the machine
B) B. Scheduled antivirus scans and updates are enabled on the machine
C) C. Remote desktop is enabled and an administrator has logged into the machine
D) D. Automatic Windows Update is enabled on the machine



5. A technician is in need of a device that would give the BEST network protection within a single device. Which of the following devices would the technician use?

A) A. NLX
B) B. IDS
C) C. UTM
D) D. ATX