Comptia A+ 1002 2023 Questions and answer - Part 55

1. A technician receives a call regarding a PC-s slow performance. The client states that most applications are slow to respond; boot up and shutdown take much longer than they used to. Hard drive diagnostics pass, but there are error messages in the event viewer stating that the file system is corrupt. Which of the following should the technician do NEXT?

A) A. Reload the OS using FAT32 instead of NTFS.
B) B. Change the disk from basic to dynamic.
C) C. Run chkdsk with the /r switch and reboot the PC.
D) D. Open the defrag utility and run a drive analysis.



2. Joe, an end-user, reports that the Windows PC he is using automatically locks when he leaves his desk and walks to a printer to retrieve documents. Joe is then required to type in his username and password to unlock the computer. The technician looks at the settings on the PC and notices that the screensaver and screen-lock options are grayed out on the computer and cannot be changed. Which of the following is the MOST likely cause of this issue?

A) A. Domain-level group policies
B) B. Antivirus domain-level policies
C) C. Corrupted registry settings
D) D. Incorrect local-level user policies



3. An IPS appliance is installed on the network. Which of the following is the purpose of the IPS?

A) A. To check the network for unwanted activity
B) B. To check and stop unwanted activity
C) C. To provide connectivity to the network
D) D. To test the resilience of the network



4. In preparation for an operating system upgrade, a technician is tasked with installing additional memory modules in a computer. Which of the following safety steps should be performed FIRST?

A) A. Use safety goggles
B) B. Remove jewelry
C) C. Put on an ESD strap
D) D. Disconnect power



5. A user-s email inbox is suddenly receiving dozens of rejection messages from various mail servers. Which of the following would the technician perform to BEST solve the issue?

A) A. Change the user-s email password.
B) B. Enable spam filtering on the email account.
C) C. Change the email account from POP to IMAP.
D) D. Disable the user-s email account.