1. Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery drain?
A) A. Unpaired Bluetooth B) B. Weak signalB. Weak signal C) C. Defective SD card D) D. Malware
2. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company-s network jacks unless such jacks are designated for guest use?
A) A. Disable DHCP and assign a static IP address to each network device physically connected to the network. B) B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices. C) C. Disable all switch ports when they are not utilized and enable them on an as needed basis. D) D. Place guest network jacks in public areas and all other jacks in secure areas as needed.
3. A technician is using a domain account to access files located on a server at the path \\computername\C$.The technician receives an -Access denied error message. Which of the following is MOST likely the cause of the error?
A) A. The server is no longer accepting connections since reaching its limit of open shares. B) B. The password is incorrect, requiring the user to reset it before authentication will proceed. C) C. The username should be prefixed by the domain, followed by a backslash (e.g., domain\username). D) D. The account does not have local administrative permissions to access the server share.
4. A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloud-based service. Which of the following would be BEST to use to accomplish this?
A) A. Google Drive B) B. iCloud C) C. One Drive D) D. FTP
5. A technician is tasked to change the number of CPU cores available to the OS to enhance productivity. Which of the following tools would allow the technician to perform this task?
A) A. msconfig B) B. perfmon C) C. taskmgr D) D. dxdiag
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