1. A technician is working on a PC that utilizes a RAID array for operation. The user of the system has reported that random files are becoming corrupted on creation with no pattern to the activity. One drive in the array is likely failing and causing the read/write failures. Which of the following types of RAID is MOST likely in use?
A) A. RAID 0
B) B. RAID 1
C) C. RAID 5
D) D. RAID 10
2. A technician has just upgraded RAM on a user-s workstation from 4GB to 8GB. The technician now wants to adjust the page file size on the system to the recommended Microsoft settings. Which of the following should be entered for the -Min portion of the page file setting if using these best practices?
A) A. 4096MB
B) B. 8192MB
C) C. 12288MB
D) D. 16328MB
3. A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives?
A) A. Recycling
B) B. Shredding
C) C. Overwriting
D) D. Reformatting
4. A technician is working on a user-s PC. After testing the theory of the cause, which of the following could the technician perform NEXT? (Select TWO).(Select 2answers)
A) A. Resolve issue
B) B. Inform user
C) C. New theory or escalate
D) D. Document issue
E) E. Verify system functionality
5. A user is unable to find the preferred default network printer in the printers list in the user profile. Which of the following is the FIRST step that should be taken?
A) A. Map printer
B) B. Reboot computer
C) C. Check to see if printer is turned on
D) D. Log in as a different user and see if printer is mapped
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