CA Foundation Business Economics Questions 2023 - Part 32
Fri, 03 Mar 2023
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Comptia A+ 1002 2023 Questions and answer - Part 20
1. A technician is contacted by a user who is working from home but is unable to connect to any office resources (e.g., files, printers). The user is able to access the Internet. Which of the following should the technician check FIRST?
A) A. VPN
B) B. DHCP
C) C. NAT
D) D. DNS
2. A user-s mobile device is losing its battery charge very quickly. The user reports a 90% charge at 9:00 a.m. but has a 22% battery by 1:00 p.m. The user has installed several applications, and the phone is a relatively new, high-end phone. The user claims most of the usage involves checking emails for a few minutes three or four times per hour. Which of the following should a technician perform FIRST to diagnose the issue properly?
A) A. Check the applications and their resource usage.
B) B. Order a replacement battery and see if the phone maintains its charge.
C) C. Configure the email software to work on a fetch schedule instead of the push setting.
D) D. Wipe the phone entirely and reset all settings to their default states.
E) E. Decrease the screen brightness to 30%.
F) F. Uninstall all the applications on the phone and see if the battery issues remain.
3. A customer-s computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance setting changes would BEST help the customer temporarily until a proper upgrade can be made?
A) A. Data execution prevention
B) B. Page-file size
C) C. Visual effects
D) D. Processor scheduling
4. Which of the following is a community-supported, open-source OS used for both servers and workstations?
A) A. iOS
B) B. Windows 10
C) C. Linux
D) D. OS X
5. Joe, a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?
A) A. Acceptable use policy
B) B. Inventory management
C) C. EULA
D) D. MDM policy
A) A. VPN
B) B. DHCP
C) C. NAT
D) D. DNS
2. A user-s mobile device is losing its battery charge very quickly. The user reports a 90% charge at 9:00 a.m. but has a 22% battery by 1:00 p.m. The user has installed several applications, and the phone is a relatively new, high-end phone. The user claims most of the usage involves checking emails for a few minutes three or four times per hour. Which of the following should a technician perform FIRST to diagnose the issue properly?
A) A. Check the applications and their resource usage.
B) B. Order a replacement battery and see if the phone maintains its charge.
C) C. Configure the email software to work on a fetch schedule instead of the push setting.
D) D. Wipe the phone entirely and reset all settings to their default states.
E) E. Decrease the screen brightness to 30%.
F) F. Uninstall all the applications on the phone and see if the battery issues remain.
3. A customer-s computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance setting changes would BEST help the customer temporarily until a proper upgrade can be made?
A) A. Data execution prevention
B) B. Page-file size
C) C. Visual effects
D) D. Processor scheduling
4. Which of the following is a community-supported, open-source OS used for both servers and workstations?
A) A. iOS
B) B. Windows 10
C) C. Linux
D) D. OS X
5. Joe, a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?
A) A. Acceptable use policy
B) B. Inventory management
C) C. EULA
D) D. MDM policy
1. Right Answer: A
Explanation:
2. Right Answer: A
Explanation:
3. Right Answer: B
Explanation:
4. Right Answer: C
Explanation:
5. Right Answer: B
Explanation:
Explanation:
2. Right Answer: A
Explanation:
3. Right Answer: B
Explanation:
4. Right Answer: C
Explanation:
5. Right Answer: B
Explanation:
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