1. A new company policy states that all end-user access to network resources will be controlled based on the users- roles and responsibilities within the organization. Which of the following security concepts has the company just enabled?
A) A. Certificates B) B. Least privilege C) C. Directory permissions D) D. Blacklists
2. A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?
A) A. Disconnect the PC from the network B) B. Perform an antivirus scan C) C. Run a backup and restore D) D. Educate the end-user
3. A technician performs a virus cleaning on a computer that has been redirecting all browsers to a phishing website. System Restore was turned off before the cleaning. The technician runs the machine through several scanners and then tests for redirection. A smaller number of sites are still redirecting to the phishing website. The antivirus software correctly blocks the website. Which of the following should the technician do NEXT?
A) A. Check the contents of the host file B) B. Do a System Restore to a date before the infection C) C. Rerun the antivirus scan with higher sensitivity D) D. Rebuild the OS on the machine
4. A user calls a technician to report issues when logging in to a vendor-s website. The technician is able to log in successfully before going to the office. However, the technician is unable to log in when in the user-s office. The user also informs the technician of strange pop-up notifications. Which of the following are the MOST likely causes of these issues? (Choose two.)(Select 2answers)
A) A. System files have been deleted B) B. Proxy settings are configured improperly C) C. The OS has been updated recently D) D. There are disabled services on the vendor website E) E. Program file permissions have changed recently F) F. There is a rogue anti-malware program
5. Which of the following BEST describes the purpose of an ESD mat?
A) A. Protects against accidental static discharge B) B. Protects against dust/dirt contamination C) C. Protects against accidental scratches D) D. Protects against accidental water damage
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