CA Foundation Business Economics Questions 2023 - Part 32
Fri, 03 Mar 2023
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Comptia A+ 1002 2023 Questions and answer - Part 16
1. Users notify the help desk of an email that was just received. The email came from the help desk-s email address and asked the users to click on an embedded link. This email is BEST described as:
A) A. phishing.
B) B. zombie.
C) C. whaling.
D) D. spoofing.
2. A user-s corporate email is missing the shared inbox folders that were present before the user went on vacation. The technician verifies the user is connected to the domain and can still send and receive the email. Which of the following is MOST likely causing the missing folders issue?
A) A. Internet security options have changed
B) B. The operating system updates have changed
C) C. The network directory permissions have changed
D) D. The user account permissions have changed
3. During the firmware upgrade of a web server, a power outage occurred. The outage caused a failure within the upgrade. Which of the following plans must be implemented to revert back to the most recent version of the firmware?
A) A. Backout plan
B) B. Contingency plan
C) C. Alternative plan
D) D. Backup plan
4. An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?
A) A. Create a risk analysis report for review
B) B. Submit a change order for approval
C) C. Insist the worker accepts the standard desktop
D) D. Document the request and place the order
5. Which of the following installation methods will allow a technician to resolve issues that may arise while the installation is being performed?
A) A. Unattended installation
B) B. Remote installation
C) C. Repair installation
D) D. Image deployment installation
A) A. phishing.
B) B. zombie.
C) C. whaling.
D) D. spoofing.
2. A user-s corporate email is missing the shared inbox folders that were present before the user went on vacation. The technician verifies the user is connected to the domain and can still send and receive the email. Which of the following is MOST likely causing the missing folders issue?
A) A. Internet security options have changed
B) B. The operating system updates have changed
C) C. The network directory permissions have changed
D) D. The user account permissions have changed
3. During the firmware upgrade of a web server, a power outage occurred. The outage caused a failure within the upgrade. Which of the following plans must be implemented to revert back to the most recent version of the firmware?
A) A. Backout plan
B) B. Contingency plan
C) C. Alternative plan
D) D. Backup plan
4. An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?
A) A. Create a risk analysis report for review
B) B. Submit a change order for approval
C) C. Insist the worker accepts the standard desktop
D) D. Document the request and place the order
5. Which of the following installation methods will allow a technician to resolve issues that may arise while the installation is being performed?
A) A. Unattended installation
B) B. Remote installation
C) C. Repair installation
D) D. Image deployment installation
1. Right Answer: D
Explanation:
2. Right Answer: C
Explanation:
3. Right Answer: D
Explanation:
4. Right Answer: B
Explanation:
5. Right Answer: D
Explanation:
Explanation:
2. Right Answer: C
Explanation:
3. Right Answer: D
Explanation:
4. Right Answer: B
Explanation:
5. Right Answer: D
Explanation:
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