1. Which of the following describes a function of dual data rate memory?
A) A. Correcting errors in memory twice per clock signal B) B. Reading and writing twice per clock signal C) C. Refreshing the level 3 cache twice per clock signal D) D. Reading or writing twice per clock signal
2. The network printer is locking up and printing garbled text. When the user cancels the job from their local print queue, nothing happens. Which of the following is the MOST likely cause?
A) A. The printer needs to be power cycled to clear the job. B) B. The print server's queue needs to be checked. C) C. The printer needs to be set to factory defaults. D) D. The user's workstation needs to be rebooted.
3. A user reports that the workstation next to them has prohibited material on the screen. Which of the following should the technician do FIRST?
A) A. Unplug the network B) B. Ask the user for their password C) C. Identify what files are open D) D. Power off the workstation
4. The security team has implemented new guidelines on how to handle sensitive information stored on workstations based on a past incident involving information found on donated workstations. Which of the following should be completed by technicians before donating the workstations?
A) A. Install a new operating system B) B. Delete users' data before donation C) C. Write the drive with 1's and 0's three times D) D. Delete all partitions of the hard drive
5. A technician has installed a new motherboard in a workstation, but after hardware tests, the motherboard has failed. Which of the following should the technician do FIRST before replacing the motherboard?
A) A. Reseat all power connections. B) B. Remove the CMOS battery. C) C. Install the graphics card. D) D. Ground to the case.
Leave a comment