1. A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
A) Complexity of the purchasing process
B) Cost of the application software upgrades
C) Management of variable lead times
D) Resistance of material suppliers
2. The United Nations Global Compact uses 10 guiding principles to:
A) reduce uncertainty for multinational firms regarding legal, import/export, labor, and environmental standards across countries.
B) set minimum levels of compliance across a broad range of transactional areas for businesses operating in multiple geographic regions.
C) align the needs of businesses to increase profitability and the needs of individual countries to ensure their specific legal requirements are met.
D) help ensure that markets, commerce, technology, and finance promote advancement of economies and societies everywhere.
3. Which of the following sustainability tools is most appropriate for managing environmental compliance with regulatory requirements?
A) ISO 14000
B) Global Reporting Initiative (GRI)
C) ISO 26000
D) United Nations Global Compact
4. A firm has discovered a product quality issue. What should be the first step in responding to this issue?
A) Determine the root cause of the quality issue.
B) Separate the non-conforming products.
C) Trace the location of the faulty product in the supply chain.
D) Replace faulty products when they are returned by the end user.
5. Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?
A) Calculating a risk index for each facility
B) Establishing external risk communications processes
C) Projecting the ability of a facility to recover from an event
D) Preparing for risk management accreditation
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